It’s estimated that a median person has near 100 passwords that they use throughout numerous functions and companies. Nearly two-thirds of customers re-use the identical password throughout a number of accounts with 13% of customers re-using the identical password throughout all accounts. Verizon’s 2022 DBIR discovered that weak or compromised credentials are the supply of over 80% of knowledge breaches.
When customers have nice password hygiene and use acceptable size and complexity of passwords, they face the difficulty of forgetting their password and having to reset them and probably nonetheless getting locked out of their accounts. Forrester Analysis discovered the common assist desk labor price for a single password reset is about $70. This doesn’t contemplate the misplaced productiveness for a person, compounded by the various password resets finished in a 12 months. As well as, it additionally results in misplaced income on the patron facet when customers abandon purchasing carts on e-commerce websites as a result of friction created and poor person expertise of attempting to reset forgotten passwords.
To learn this text in full, please click on right here
