FTX Trade has launched a Buyer Claims Portal to facilitate the submitting of proof of claims by its clients. The detailed information, obtainable on the FTX assist web page, outlines the method for patrons to submit their Know Your Buyer (KYC) info, entry historic account knowledge, and file a proof of declare if mandatory.
Key Particulars
Deadline for Submitting Claims: Prospects should file their proof of declare by September 29, 2023, at 4 pm ET.
KYC Data Required: All clients are required to offer KYC info, together with particulars akin to identify, start date, authorities identification, and tackle. This course of will probably be carried out securely by a third-party companion.
Account Balances and Transaction Historical past: Prospects can view their account balances and transaction historical past as of November 11, 2022.
Affirmation of Balances: Prospects can agree or disagree with their account steadiness as of November 11, 2022, and take additional motion if wanted.
Steps to File a Declare
1. Login: Prospects should log in to the Buyer Claims Portal utilizing their FTX account credentials and confirm their electronic mail.
2. Present KYC Data: Prospects should full the KYC course of, offering mandatory identification particulars.
3. Evaluate Account Balances: Prospects can view their account balances and transaction historical past.
4. Affirmation of Balances: Prospects can affirm their balances and file a proof of declare in the event that they disagree with the displayed steadiness.
Further Notes
KYC info submission just isn’t required to view account steadiness or file a proof of declare, however the Debtors reserve the appropriate to object to claims not verified with KYC info.
Prospects who signed up utilizing the FTX App on or earlier than February 19, 2022, ought to choose the relevant platform through the login course of.
Help for account login points and data modifications is accessible on the FTX assist web page.
The creation of the Buyer Claims Portal is a big step for FTX Trade in managing buyer claims. The detailed information ensures that clients have a transparent understanding of the method and the required steps to take. The deadline for submitting a proof of declare is quick approaching, and clients are inspired to evaluation the information and take acceptable motion.
For extra info and particular directions, clients can discuss with the FTX Buyer Claims Portal Information.
Picture supply: Shutterstock
