Which? says 40% of Switch Joy-Cons affected by drift

In keeping with the most recent report printed by Which?, 40% of Pleasure-Con controllers for the unique Nintendo Change are affected by drift points.

This knowledge was gathered in a survey carried out in March 2022 by YouGov and 919 adults within the UK participated in it. From 40% who declare to have skilled joy-con drift, greater than half (57%) revealed that they skilled Pleasure-Con drift inside the first yr of buying the basic Nintendo Change console.

In keeping with the information, half of the Change house owners selected to interchange the Pleasure-Cons themselves quite than going by means of Nintendo. Of these contributors who opted to ask Nintendo for assist, 79% confirmed that they obtained a substitute controller, whereas 19% of them didn’t.

Whereas Nintendo gives a 24-month guarantee on all Change consoles in addition to the choice for patrons to ebook repairs for his or her merchandise, getting help for Pleasure-Con drift is considerably unclear.

Which? is asking on the Change producers to analyze the potential causes of Pleasure-Con drift and requesting that they make the investigation public. The corporate can also be asking that Nintendo commits to changing all defective Pleasure-Cons freed from cost.

Nintendo has knowledgeable that the proportion of Pleasure-Con controllers which have been reported as experiencing points with the analog stick prior to now is small and that the corporate has been making steady enhancements to the Pleasure-Con analog stick since its launch in 2017.

The corporate continued the assertion by saying that it expects all of its {hardware} to carry out as designed and if something falls wanting that purpose, the corporate all the time encourages shoppers to contact Nintendo buyer help who might be completely satisfied to overtly and leniently resolve any shopper points associated to the Pleasure-Con controllers’ analog sticks, together with in instances the place the guarantee could now not apply.

For the reason that launch of the Nintendo Change, Nintendo has obtained many complaints relating to the Pleasure-Con drift together with the category motion lawsuits over the widespread defect. The European Fee launched an investigation into this subject after 25,000 shopper complaints.