JPEX crypto trade has been named in at the least 83 complaints to the Hong Kong police as of Friday, the South China Morning Submit reported on Sept. 16. The complaints contain cryptocurrencies value $4.3 million, the report famous.
Raymond Siu Chak-yee, commissioner of police, disclosed on Saturday that the Hong Kong Securities and Futures Fee (SFC) filed an official police report in opposition to JPEX two days in the past. He added that the police’s business crime bureau is investigating the matter.
SFC calls out JPEX’s ‘suspicious options’
The surge in complaints comes after the SFC issued a press release on Sept. 13, warning Hong Kong customers that JPEX is working with out a license. JPEX was positioned on the SFC’s Alert Listing on July 8, 2022, for searching for Hong Kong buyers with out a license.
In its current assertion, the SFC identified a number of duplicitous and deceptive claims and practices of the trade. As an illustration, the SFC famous that JPEX’s claims of being “licensed” by abroad regulators to function a crypto buying and selling platform are “not true.”
On its web site, JPEX claims that its working headquarters are in Dubai and that below the supervision of the Digital Property Regulatory Authority of Dubai (VARA), its buying and selling system “has stricter regulatory requirements and extra transparency and openness in cross-border transactions.” Nevertheless, JPEX will not be on VARA’s public record of licensed digital belongings service suppliers, the SFC famous.
The SFC additionally identified the very excessive returns provided by JPEX for some merchandise. As an illustration, on the time of writing, JPEX provided a 21% annual share yield for Ethereum (ETH), 20% for Bitcoin (BTC), and 19% for USD Coin (USDC). Furthermore, JPEX’s yield-generating merchandise like ‘Earn,’ and ‘Financial savings’ will not be allowed below the Hong Kong crypto regulatory regime.
The regulator additionally stated JPEX has made deceptive and false claims about receiving funding from a Hong Kong-listed firm. The fee requested key opinion leaders to cease selling JPEX and making false claims about JPEX having utilized for a crypto license in Hong Kong.
Consumer complaints
Because the SFC famous in its assertion, a number of retail buyers have reported being unable to withdraw their belongings from JPEX or discovered their balances lowered or altered.
Based on the SCMP report, a consumer shared a screenshot in a Telegram group devoted to JPEX-related complaints. The screenshot depicted a withdrawal request for 1,000 Tether (USDT) tokens made on Saturday afternoon. Nevertheless, the withdrawal solely resulted in 25 USDT being obtained, with the remaining quantity being withheld by the trade below the label of “processing payment.”
The administrator of the Telegram group informed SCMP that he has obtained at the least 200 “severe” complaints involving over $10 million in crypto.
JPEX says it’ll “not collapse”
In response to the SFC assertion, JPEX accused the company of unfairly undermining the trade, since it’s within the “preparation section” and is but to submit its license utility. The trade famous that the SFC’s assertion,
“…could be seen as exerting undue stress on our platform, reflecting an absence of dedication to the true implementation of Internet 3.0 insurance policies within the cryptocurrency business. The unfair suppression by the SFC has led us to contemplate withdrawing our license utility within the Hong Kong area and alter our future coverage improvement accordingly.”
JPEX added that the SFC ought to “bear full accountability for undermining the prospects” of crypto improvement in Hong Kong.
On Sept. 14, attendees of Token2049 occasion in Singapore reported that JPEX workers had deserted their sales space on the second day of the occasion. This was even supposing the trade claimed on Wednesday that it was “actively collaborating” within the occasion.
On Thursday, the trade adjusted the withdrawal payment for USDT in mild of the SFC’s feedback. JPEX stated that it has arrange a particular activity drive to find out future instructions and changes, and that it’s going to improve the withdrawal restrict within the coming days.
One consumer posted a screenshot on X depicting that the withdrawal restrict for USDT was set at 1,000 USDT whereas the withdrawal payment was set at 999 USDT.
On Sept. 15, JPEX suspended all features of the platform sport foyer to adjust to regulatory norms. it added:
“We imagine that the platform won’t collapse and can proceed to function steadily.”
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