Disgruntled customer missing $45,000 in Samsung trade-in credits

Should you’ve ever traded in a smartphone earlier than, you realize it may be fairly the trouble. Typically your trade-in system can get misplaced within the mail or face different points. Typically the corporate can declare what you’re buying and selling in isn’t as much as snuff and refuse to pay out.

Nevertheless, you doubtless have by no means confronted something fairly like what a Reddit consumer says they’ve gone by (h/t SamMobile). In line with the Redditor, they’re owed a whopping $45,000 in Samsung trade-in credit for the acquisition of 125 Samsung Galaxy S22 Extremely units.

The consumer goes into plenty of element in regards to the background of this story. In a nutshell, the Redditor is a enterprise proprietor who needed to improve smartphones for 125 staff. They break up the order into three transactions with two orders for 50 telephones after which a 3rd for 25 telephones. In complete, the consumer claims to have spent $141,435 for the 125 Galaxy S22 Ultras, which equates to $1,131.48 per telephone.

See additionally: The perfect Samsung telephones

For normal shoppers, Samsung would give immediate credit score for a smartphone trade-in. For enterprise clients, although, Samsung requires an upfront cost for brand new units. After that predominant transaction and the enterprise sends within the outdated units, Samsung then points a refund for the trade-in credit.

Nevertheless, the Redditor claims that Samsung did not ship the credit. In complete, Samsung allegedly owes this firm $45,593 in credit score.

Since posting this rant, the Redditor says their bank card firm had stepped in to assist partially cowl the lacking funds. Even then, although, the enterprise proprietor remains to be apparently owed over $35,000.

Time will inform if media protection of this occasion forces Samsung to step in and repair the issue.