Within the aftermath of the Thai cryptocurrency change Zipmex stopping withdrawals final week, native monetary regulators are stepping in to look into potential losses by traders.

Thailand’s Securities and Trade Fee (SEC) is taking motion to gather all vital info from traders on how they’ve been affected by points on Zipmex.

The regulator formally introduced on July 25 that Zipmex clients can submit info by way of a web-based discussion board on the Thai SEC’s official web site.

The SEC has obtained quite a lot of complaints from folks affected by Zipmex after the crypto change briefly suspended withdrawals of the Thai baht and digital property on July 20, the regulator mentioned.

“Prior to now, the SEC issued a letter requesting the corporate [Zipmex] to offer an environment friendly system to contact clients and deal with complaints, in addition to to have in mind the safety of the pursuits of shoppers,” the announcement notes.

Zipmex is without doubt one of the main cryptocurrency exchanges formally regulated by the federal government of Thailand, alongside platforms like Upbit, Bitkub and others. The Zipmex change abruptly stopped withdrawals final week, citing a “mixture of circumstances” that had been past the corporate’s management, together with “risky market situations.”

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The withdrawals’ pause got here amid Bitcoin (BTC) hitting multi-week highs above $24,000. Zipmex partially resumed some operations on the platform, re-launching withdrawals from its commerce pockets after two days after disabling withdrawals. “Switch from Z Pockets, deposit and commerce will proceed to be disabled till additional discover,” the agency mentioned.