The Top 5 Pipedrive Alternatives for 2024

• Greatest for AI-powered forecasting and insights: Salesforce
• Greatest free various with core CRM options: HubSpot
• Greatest various for advertising and lead era instruments: Zoho CRM
• Greatest for managing tasks with kanban boards: monday gross sales CRM
• Greatest for integrating with Google Workspace: Copper

Pipedrive is a buyer relationship administration instrument that gives gross sales software program, e mail software program and over 400 potential integrations. Its CRM platform acts as a centralized gross sales hub for reps to collaborate, optimize their present processes and generate correct forecasting. Whereas the instrument is praised for the person interface and buyer assist, there are comparable suppliers that may align higher with what you are promoting wants.

High Pipedrive rivals and options: Comparability desk

Pipedrive is certainly one of our high common CRM software program, particularly for its visible pipelines, easy-to-use constructing instruments and key add-on upgrades. To display how Pipedrive may fare towards different in style instruments, we’ve highlighted some key options companies contemplate when deciding on CRM software program. Our Pipedrive assessment dives deeper into the software program’s most notable options, breaks down its pricing plans and summarizes its high professionals and cons.

In any other case, some stand-out CRM options we’ve known as out to match the options embrace AI-powered instruments, how intuitive their pipeline and deal administration are, what kind of integrations are supplied and lastly, what superior reporting instruments may be discovered throughout the platform.

*Value when billed yearly.

Salesforce: Greatest for AI-powered forecasting and insights

Salesforce provides superior AI instruments for any stage of a gross sales course of, from purchaser engagement, group collaboration, gross sales applications, analytics to CPQ and billing. Customers can run, replace and handle forecasts with stay rollups of real-time visible alerts. Reps have entry to historic traits in addition to AI predictions. After working alternative well being alerts, reps may be guided by AI deal insights to drive concentrate on the correct actions to maneuver offers ahead.

Pricing

• Starter Suite: $25 per person per 30 days, billed yearly. Customers get account, contact, lead and alternative administration, in addition to the cellular app, e mail integration and extra.
• Skilled: $80 per person per 30 days, billed yearly. The Skilled plan contains all that’s present in Starter Suite plus Gross sales Cloud, full offline performance and extra.
• Enterprise: $165 per person per 30 days, billed yearly. This tier provides alternative scoring and deal insights, plus information synchronization and harmonization.
• Limitless: $330 per person per 30 days, billed yearly. The Limitless tier contains all talked about options above, plus Developer Professional sandbox, lead scoring and 5 Marketing campaign Affect campaigns per alternative.
• Einstein 1 Gross sales: $500 per person per 30 days, billed yearly. This tier contains all Salesforce CRM options like collaboration instruments, data shares and Slack and extra.

Options

• Income and efficiency insights: Determine and reduce pipeline dangers with improved forecast accuracy round rep exercise and ongoing offers.
• Gross sales cadences: Give reps detailed directions on the way to prospect new leads, together with when and the way to full e mail, cellphone and social touches.
• Purchaser assistant: Use AI-powered webforms to speak with potential leads on-line and join patrons with probably the most related product data.

Salesforce professionals and cons

Why we selected Salesforce

Salesforce is a cloud-based platform that mixes trusted AI and information to energy gross sales and advertising groups. It provides custom-made {industry} options for quite a lot of enterprise sorts reminiscent of automotive, communications, training, monetary providers and extra. Whereas its premium tiers are expensive in comparison with others on this listing, Salesforce markets itself as a instrument for small companies simply as a lot as enterprises.

Salesforce is a CRM designed with many highly effective options. Due to this, some customers with restricted assets or experience on CRM instruments may discover it over-complicated or arduous to arrange. Pipedrive’s affordability and 24/7 assist on all plans is perhaps extra enticing to a startup.

To be taught extra about this supplier, head over to our Salesforce assessment.

HubSpot: Greatest free various with core CRM options

HubSpot is in style CRM software program that may be applied by gross sales groups, entrepreneurs, customer support groups and operation managers. Its free CRM instrument makes it a standout supplier with entry for as much as 2,500 customers, which is drastically above the {industry} common of two to 5 customers without cost plans. Its free tier additionally provides extra core CRM options than others, reminiscent of assembly scheduler, e mail templates, firm insights and reporting dashboards. This makes it an reasonably priced and feature-rich various.

Pricing

• Free CRM: Free for as much as 2,500 customers with contact administration, quotes, stay chat and extra.
• Gross sales Hub Starter: $15 per seat per 30 days, billed yearly, or $20 when billed month-to-month. The Starter plan contains all free instruments, plus easy automation, e-signature, dialog routing and extra.
• Gross sales Hub Skilled: $90 per seat per 30 days, billed yearly, or $100 when billed month-to-month, plus a one-time $1,500 onboarding price. This plan contains all Starter options and prospecting workspace, playbooks, forecasting and extra.
• Gross sales Hub Enterprise: $150 per seat per 30 days, with an annual dedication and one-time $3,500 onboarding price. Customers of this plan obtain all Skilled instruments, plus superior permissions, predictive lead scoring, dialog intelligence and lead type routing.

Options

• AI e mail author: Use AI to create efficient gross sales outreach emails in a fraction of the time whereas boosting e mail advertising campaigns.
• Firm insights: Populate present contacts with insightful firm particulars from HubSpot’s personal database of over 20 million companies.
• Lead monitoring: Create customized standards to robotically rating and prioritize leads whereas gaining full visibility into each lead’s journey with what you are promoting.

HubSpot professionals and cons

Why we selected HubSpot

HubSpot’s all-in-one platform provides instruments for managing gross sales, advertising and customer support processes. Its free CRM and customized pipeline builder make it straightforward to scale up or down to suit any group’s gross sales and buyer administration wants. Whereas its premium tiers are dearer, they’re catering extra to bigger companies which have an allotted finances.

HubSpot provides extra third-party integrations than Pipedrive. And whereas Pipedrive helps with easy automations and workflows, HubSpot permits for distinctive automations all through a enterprise’ gross sales course of. Learn our full comparability of HubSpot vs. Pipedrive for much more data on how these two suppliers stack up towards one another.

Head over to our unbiased HubSpot assessment for extra.

Options

• Omnichannel communication: Join with prospects by means of a number of channels reminiscent of social media, stay chat, e mail, webforms and occasions, all whereas retaining data centralized.
• AI-powered assistant: Make the most of Zia, the conversational gross sales assistant that may collect data, take notes, predict gross sales outcomes and automate repetitive duties.
• Journey orchestration: Create complicated and cross-functional paths that outline what occurs at varied levels of your buyer journey, which personalizes their expertise with what you are promoting.

Zoho CRM professionals and cons

Why we selected Zoho CRM

Zoho CRM is a well-liked CRM for the way it assists customer-facing groups with strong automations, digestible analytics and personalised options. With over 800 apps for attainable integration, the instrument may be shortly built-in into a corporation’s present gross sales course of and tech stack. Its AI options are additionally superior in comparison with others on this listing if companies can afford the upper two pricing tiers.

In comparison with Pipedrive, Zoho CRM provides a good mixture of options for the price. Zoho CRM’s free tier can also be a standout providing since Pipedrive doesn’t have one. Zoho CRM’s trendy CRM interface and hyperfocus on industry-specific options make it a really versatile instrument for almost any enterprise.

For extra particulars, learn our Zoho CRM assessment.

monday gross sales CRM: Greatest for managing tasks with kanban boards

The gross sales dashboard supplied by monday gross sales CRM can preserve monitor of deal pipelines, targets and group efficiency. Customers can perceive process progress at a look, making it straightforward to determine and forestall inefficiency. The kanban pipelines make the most of drag-and-drop instruments that make the view totally customizable with intuitive color-coding. This view permits customers to handle all communication and workflows in a single place by means of good sorting and filtering.

Pricing

• Fundamental CRM: $12 per person per 30 days, billed yearly, or $15 when billed month-to-month. This tier provides limitless pipelines, boards and contacts, in addition to templates for lead, contact and deal administration.
• Normal CRM: $17 per person per 30 days, billed yearly, or $20 when billed month-to-month. This contains superior account, contact and deal administration, two-way e mail integration with Gmail and Outlook, and an AI e mail generator.
• Professional CRM: $28 per person per 30 days, billed yearly, or $33 when billed month-to-month. This tier contains gross sales forecasting, e mail templates with customized parameters, mass emails and added integrations.
• Enterprise CRM: Contact monday.com for a quote. This tier provides lead scoring, group objectives and superior analytics.

Options

• Knowledge importing: Import all current leads, contacts and accounts from Excel by means of an API immediately into monday and merge any duplicate information.
• Exercise monitoring: Entry previous emails or any gross sales exercise with a consumer from anyplace with the monday gross sales CRM cellular app.
• Gross sales forecasting: Leverage real-time experiences to trace forecasted offers vs. precise gross sales.

monday gross sales CRM professionals and cons

Why we selected monday gross sales CRM

monday.com is a strong undertaking administration and collaboration platform. Its monday gross sales CRM software program provides good fundamental options for startups and small companies. monday gross sales CRM additionally provides limitless person permissions and is SOC 2-compliant with AES-256 encryption, offering wanted privateness and safety for information.

Each Pipedrive and monday gross sales CRM provide comparable pipeline monitoring interface and cellular apps for iOS and Android. monday gross sales CRM’s AI-powered instruments are all nonetheless presently in a beta part and are solely obtainable by means of a paid add-on. Total, monday gross sales CRM pricing plans are barely decrease than Pipedrive’s, however that doesn’t embrace any add-on options companies may require.

Try our monday gross sales CRM assessment for extra about this supplier.

Copper: Greatest for integrating with Google Workspace

Copper’s CRM integration with the whole Google Workspace means customers don’t want to change tabs so as to add leads, monitor e mail conversations, discover recordsdata and handle duties. Companies can streamline contact administration efforts by including new contacts immediately from Gmail and Calendar. Information and Google Docs sync to Copper contact data robotically from the Drive.

Pricing

• Fundamental: $23 per person per 30 days, billed yearly, or $29 per person per 30 days, billed month-to-month. This plan helps as much as 2,500 contacts, process automation, e mail templates and customizable pipelines.
• Skilled: $59 per person per 30 days, billed yearly, or $69 per person per 30 days, billed month-to-month. The Skilled plan provides all Fundamental options, plus bulk emails, gross sales automations, reporting templates library and extra.
• Enterprise: $99 per person per 30 days, billed yearly, or $134 per person per 30 days, billed month-to-month. This tier comes with all talked about options, plus lead scoring, e mail scheduling and social media integrations.

Options

• Reporting templates: Run new experiences with only a few clicks with prebuilt templates.
• Contact administration: Tag, filter and kind all leads, contacts and shoppers by any standards. Then save these lists by contact kind for future searches.
• E mail drip campaigns: Save time by creating drip campaigns that interact with leads by means of automated emails despatched in a nurturing sequence.

Determine E: Copper reporting templates dashboard. Picture: Copper

Copper professionals and cons

Why we selected Copper

Copper is a CRM resolution focused at small to mid-sized companies. It integrates nicely with Google, nevertheless it’s not probably the most reasonably priced choice on this listing. Whereas a lot of its fundamental options are solely limitless on higher-tier plans, customers do reward its clear interface and native advertising instruments.

Pipedrive provides limitless person limits on all plans, whereas Copper limits the variety of customers on its Fundamental plan. Additionally, Pipedrive can invoice firms in numerous currencies, together with USD, EUR and GBP, and Copper solely helps USD. This makes Pipedrive a standout alternative for bigger worldwide firms on the lookout for a CRM resolution.

Do you want an alternative choice to Pipedrive?

Pipedrive is a well-rounded CRM that may give a small to mid-sized enterprise all of the instruments they want for efficient deal administration. For the reason that CRM software program market can provide broad-solutions simply as a lot as area of interest industry-specific options, it’s price understanding the place Pipedrive may fall brief earlier than committing to an annual subscription. So when you’re an enterprise-sized group with a considerable amount of contacts, information and customers to think about when deciding on a supplier, there are different suppliers to think about first.

Pipedrive’s largest drawback in comparison with its hottest options is that there isn’t a free model of its instrument obtainable, even with a capped variety of customers. Free CRM software program has been rising in reputation for his or her apparent affordability and restricted entry to sure core options. They provide the potential for distinctive add-ons and scalability to a premium subscription solely when wanted.

Relying on the wants, assets and data base of what you are promoting, Pipedrive’s straightforwardness and minimalist UX/UI is perhaps a restraint. If what you are promoting has the bandwidth to think about an open-source CRM as an alternative, there may be advantages from extra customization. This gained’t be the case for everybody, however the advantages of price effectiveness, customizations and fast enhancements or bug fixes are price trying into.

Overview methodology

Every various supplier I discussed above was scored towards a rubric with outlined standards and subcategories of CRM {industry} requirements. I used that rubric and an in-house algorithm to calculate an general star ranking. These scores and the best use circumstances I assign to every various are then in comparison with Pipedrive’s choices to determine any gaps in capabilities.

Here’s a breakdown of the scoring standards I adopted:

• Price: Weighted 25% of the full rating.
• Core options: Weighted 25% of the full rating.
• Customizations: Weighted 15% of the full rating.
• Integrations: Weighted 15% of the full rating.
• Ease of use: Weighted 10% of the full rating.
• Buyer assist: Weighted 10% of the full rating.