- A Southwest passenger spent $600 and 4 days attempting to get house after the airline’s vacation meltdown.
- Olivia Laskowski could not get one other Southwest flight for greater than two weeks, per New York Occasions.
- As a substitute, she determined to purchase a JetBlue flight to get again to New York along with her cat.
A Southwest passenger and her cat had been stranded for 4 days over the vacations following Southwest’s meltdown, a report says.
The New York Occasions reported that Olivia Laskowski was because of fly from Nashville to New York on December 27 when she obtained a textual content message from Southwest the evening earlier than saying her flight was canceled.
Laskowski, who was travelling along with her pet Siamese cat Pretzel, discovered that the earliest she might e book a brand new flight with the airline was January 11. She was pressured as an alternative to spend $478 to fly with JetBlue, which included a $125 cost for Pretzel.
The JetBlue flight acquired her again to Brooklyn on December 30, per The Occasions – 4 days later than deliberate.
Laskowski was one of many passengers who obtained 25,000 frequent flyer factors, valued at greater than $300, the newspaper reported. She was additionally instructed she would get a refund, however was not sure about additional compensation from the airline.
“Generally you get additional bills in life and also you simply type of brush them off and they’re what they’re,” Laskowski instructed The Occasions.
“Nevertheless it’s the kind of cash that I would actually prefer to get again as a result of as a youngster that lives in most likely the most costly metropolis within the nation, $600 does make a giant distinction to me.”
Southwest expects to take successful of about $825 million in misplaced income, passenger reimbursements, and different prices from the chaos.
Southwest did not instantly reply to a request for remark from Insider.
