The Asus ROG Cellphone 5 and 5S are among the many finest telephones for players. Not solely do they give the impression of being the half, however they’re full of options that make them implausible handheld gaming gadgets. If you aren’t taking part in video games, the 2 are wonderful Android smartphones. Nothing is ideal, although, and the Asus flagships have their fair proportion of points. We take a look at some frequent Asus ROG Cellphone 5 and 5S issues and the way to repair them.
Our verdict: Asus ROG Cellphone 5 assessment
Downside #1: Motherboard failure and different {hardware} points
Ryan-Thomas Shaw / Android Authority
As gaming telephones, the Asus ROG Cellphone 5 and 5S can deal with nearly something. An unlucky {hardware} failure, although, has brought about quite a few issues for house owners. ROG Cellphone 5 house owners have confronted varied points due to a failing motherboard. The one resolution is to get the cellphone repaired or changed. However the listing beneath offers you an concept that if the usual troubleshooting steps (Protected Mode, wipe cache, and so on.) don’t work, it may be a {hardware} drawback.
- The cellphone doesn’t activate (motherboard concern): You already know it’s a motherboard failure when the cellphone is totally lifeless and doesn’t activate. For many customers, the cellphone not turning on means they’ve to interchange the motherboard. You’ll be able to strive plugging the cellphone right into a charger and performing a delicate reset (press and maintain the ability button and quantity down key till the cellphone restarts).
- The cellphone doesn’t activate (exterior system drawback): For some customers, the AeroActive fan attachment causes the cellphone to show and keep off. On this case, take away the accent, plug the cellphone in to cost, and carry out a delicate reset after half-hour to restart the cellphone.
- Backside speaker making noises or not working: Rog Cellphone 5 house owners say that the issues they’ve confronted with the cellphone’s backside speaker not working or making unusual noises must do with the motherboard failure. For some customers, the warmth produced from extreme gaming appears to have additionally brought about the audio system to interrupt.
- Air triggers not working: The cellphone’s air triggers are one other piece of {hardware} that appears to cease working when the motherboard fails.
- SIM card isn’t acknowledged: Some customers all of a sudden lose cell community connectivity, and the cellphone doesn’t acknowledge the SIM card anymore. For some customers, this occurs after they swap from the Chinese language ROM to the worldwide ROM. For others, this occurred due to a unfastened connection within the inside {hardware}.
- Fingerprint scanner disappeared: Should you don’t see the fingerprint scanner as an unlock choice anymore, it’s due to a unfastened connection underneath the hood.
Downside #2: Contact sensitivity points
Ryan-Thomas Shaw / Android Authority
It’s frequent for ROG Cellphone 5 house owners to have contact sensitivity issues, given how important response occasions are with many video games. Listed here are a number of methods you can also make modifications to the cellphone’s contact sensitivity settings.
Potential options:
- Should you’ve utilized a display protector or need to usually increase the cellphone’s contact sensitivity, go to Settings > Superior and allow Glove mode.
- Utilizing the Armory Crate app, you can even make game-specific contact sensitivity modifications. For basic system settings, go to the Console panel. You’ll be able to select between totally different preset gaming modes like X Mode, Dynamic, and Extremely Sturdy, which supply totally different ranges of contact sensitivity. You can even choose Superior, faucet on Edit, and set the sensitivity ranges to exactly what you want. You may make these modifications game-specific as properly. Faucet on a recreation within the Library, go to the Contact tab, and regulate the sensitivity settings.
Downside #3: Push notification issues
Ryan-Thomas Shaw / Android Authority
Some ROG 5S house owners say they aren’t receiving push notifications on their telephones and may solely see them as soon as they open the app. The most important complaints are with the Gmail app, however customers face this drawback with different apps too.
Potential options:
- Go to Settings > Superior > Cellular Supervisor. Go to the Auto-start settings and be sure that the problematic app is enabled. You can even disable the app on the Tremendous clear listing when you’ve got Tremendous clear mode activated. Relying in your cellphone software program model, you can even discover the cellphone’s auto-start settings by going to Settings > Battery > Auto-start supervisor.
- Go to Settings > Battery > Battery optimization, faucet on the issue app, and choose Don’t optimize.
Downside #4: PC not recognizing cellphone
Ryan-Thomas Shaw / Android Authority
Just a few customers say that their PC doesn’t acknowledge the cellphone when plugged in, and so they aren’t in a position to switch information between gadgets.
Potential options:
- You have to to allow the USB debugging mode within the Developer choices. Should you don’t have the hidden menu enabled, go to Settings > System > About cellphone > Software program model and faucet on the Construct quantity seven occasions or till you see a message that claims, “You are actually a developer.” Now go to Settings > System > Developer choices and allow USB debugging.
- Some low-cost third-party cables can solely be used to cost the cellphone and don’t help information transfers. The best choice is to make use of the cable you get with the cellphone. You also needs to take into account these wonderful third-party cables.
- Your cellphone ought to detect when you’ve plugged it into the PC to switch information. If it doesn’t routinely make the swap, open the notification panel, faucet on the USB connection settings, and choose the choice to Knowledge switch.
Downside #5: Facet charging port not working
Ryan-Thomas Shaw / Android Authority
Just a few customers say that they will’t cost the cellphone utilizing the aspect charging port, even with the official charger and cable.
Potential options:
- Customers say that enabling USB debugging mode fixes the issue. You have to to first allow developer mode. Go to Settings > System > About cellphone > Software program model and faucet on the Construct quantity seven occasions or till you see a message that claims, “You are actually a developer.” Now go to Settings > System > Developer choices and allow USB debugging.
Downside #6: Random restarts
Ryan-Thomas Shaw / Android Authority
Fairly a number of customers are going through issues with their Asus ROG Cellphone 5 and 5S routinely and randomly rebooting even with common utilization.
Potential options:
- A rogue app may very well be the offender. Examine if the problem persists in Protected mode (you will discover the directions beneath). If it doesn’t, take away any not too long ago put in or up to date apps and see if the issue goes away. You can even go to Settings > Superior > Cellular supervisor and clear the app cache.
- The cellphone helps you to obtain and set up dynamic themes from the in-built Theme retailer. Just a few customers discovered that the theme stopped working as anticipated after a current software program replace and was inflicting random reboots. Eradicating and reinstalling the theme appears to work.
Downside #7: Vibration not working
Ryan-Thomas Shaw / Android Authority
Just a few customers say the cellphone doesn’t vibrate when it receives notifications and alerts.
Potential options:
- This glitch has a simple repair. Reboot the cellphone. Go to Settings > Sound and vibration and regulate the amount management till it goes into vibrate mode. Toggle off and activate Contact vibration. You can even regulate the vibration depth on this menu.
Issues that require a software program replace
Ryan-Thomas Shaw / Android Authority
The Asus ROG Cellphone 5 and 5S have a number of issues that don’t have workarounds proper now, and the one choice is to attend for a software program replace.
- Android 12 has loads of bugs: Some customers are going by a really buggy expertise with the Android 12 replace that was rolled out in March 2022. Asus has despatched out a number of updates since to make issues higher. Go to the Asus replace web page and discover the replace from March 16, 2022, that claims Model Android 12 to Android 11. Relying in your software program model, you possibly can roll again to Android 11 in order for you. Remember that you won’t have the ability to roll again the software program after a selected replace.
- Sluggish charging: Even when utilizing the 65W charger, customers say that the cellphone takes a really very long time to cost, regardless of saying “hypercharging65.”
- Wi-Fi slower than anticipated: Customers say the Wi-Fi connection speeds are extremely gradual after the Android 12 replace. For some, rolling again to Android 11 appears to repair the problem. Till a everlasting repair is offered, switching the router to the 20MHz bandwidth additionally works.
Information — Easy methods to re-configure air triggers
Ryan-Thomas Shaw / Android Authority
Should you didn’t configure the cellphone’s air triggers in the course of the setup part or need to make modifications, go to Settings > Superior > Air triggers and alter the squeeze drive ranges.
Guides — Boot into Protected mode, Manufacturing unit reset
Ryan-Thomas Shaw / Android Authority
Boot into Protected Mode
If the cellphone is off
- Press and maintain the ability button till the Asus brand seems.
- When the brand seems, launch the ability button and instantly press and maintain the amount down key till the house display seems.
- Search for Protected mode on the backside left nook of the display.
If the cellphone is on
- Press and maintain the ability button till you see the ability choices.
- Faucet and maintain the Energy off choice till you see Protected mode.
Manufacturing unit reset
- Press and maintain the amount up key and the ability button concurrently.
- When the system vibrates, launch solely the ability button (maintain holding the amount up key) till you see Fastboot mode.
- Use the amount down key to go to Restoration mode.
- Then use the amount keys to navigate to Wipe information/manufacturing facility reset and use the ability button to substantiate.
- Choose Sure to substantiate your choice.
- As soon as the reset is completed, press the ability button to pick out Reboot system now.
Have you ever encountered different Asus ROG Cellphone 5 and 5S issues? Tell us within the feedback beneath, and we’ll do our greatest to assist.