Edgar Cervantes / Android Authority
TL;DR
- AT&T is going through an outage, with customers particularly complaining about being unable to connect with a number of Microsoft providers.
- It isn’t instantly clear if the outage is due to points with AT&T, Microsoft, or others concerned.
- Replace: AT&T has confirmed the outage in an announcement, and the difficulty has been resolved.
Replace, September 12, 2024 (10:40 AM ET): An AT&T spokesperson has offered us with the next assertion:
We skilled a quick disruption connecting to some Microsoft providers on our community. The problem has been resolved and connections are working usually.
The problem seems to have been resolved, as could be seen from the dip in DownDetector reviews.
Unique article, September 12, 2024 (09:30 AM ET): It appears AT&T is experiencing an outage, however this time restricted to Microsoft providers. Customers are complaining they can’t hook up with Microsoft Groups, Outlook, and different Microsoft apps and providers by way of their AT&T connections. This impacts cell knowledge in addition to fiber connections. We’re seeing reviews on X (previously often known as Twitter) and Reddit and a giant spike on DownDetector for AT&T and Microsoft providers.
AT&T customers have reached out to AT&T’s help group with the identical complaints.
Over on the Microsoft subreddit, customers who’re complaining primarily are on an AT&T connection. These on different connections will not be having points, additional lending credence to the speculation that the outage is said to AT&T routing to Microsoft providers.
Azure help is conscious of the difficulty and can also be investigating it.
DownDetector, nonetheless, mentions on X that the difficulty is extra broadly unfold throughout Microsoft providers within the US. The service has not talked about AT&T of their put up.
We’ve contacted each AT&T and Microsoft for a remark and can replace this text once we hear again from them. As reviews have began declining, the difficulty could also be resolved for customers, although AT&T has not confirmed both the difficulty or the decision.
