AT&T vs. Xfinity: Customer-Friendly Fiber and Low-Cost Cable

Is AT&T or Xfinity web higher?

A case could possibly be made for both supplier as the very best total, however given the selection of AT&T Fiber or Xfinity, I’d suggest AT&T Fiber. Xfinity has a bigger protection space and decrease introductory charges, however AT&T Fiber comes with no information caps, tools charges, contracts or set value will increase. Xfinity, alternatively, is more likely to include some or all of these circumstances relying on the place you reside and the plan you select.

AT&T and Xfinity are two of the most important web service suppliers within the US, so one or each suppliers could also be obtainable at your tackle. If that is the case, you will have a pleasant collection of high-speed, high-value plans.

The quick speeds, truthful pricing, and favorable service phrases have earned each suppliers excessive buyer satisfaction rankings. AT&T and Xfinity completed with above-average rankings amongst main web suppliers in the newest surveys from the American Buyer Satisfaction Index and J.D. Energy and Associates.

Which of those two ISPs, AT&T or Xfinity most closely fits your property networking wants? Let’s carefully look at how they stack up so you may resolve. 

Our take – AT&T fiber plans are robust to beat: 300Mbps beginning at $55 per 30 days, 500Mbps for $65 and gigabit service beginning at simply $80 month-to-month. On prime of that, over 100 AT&T cities nationwide are eligible for the corporate’s quickest fiber plans: 2Gbps for $125 and 5Gbps for $225.

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Our take – Xfinity affords extra plan choices than AT&T and is more likely to have the most affordable plan, although speeds with the mentioned plan shall be a lot decrease than the lowest-priced AT&T Fiber plan. Simply be careful for a value improve after your promotional interval of 1 or two years — it may add as a lot as $20 to $50 to your invoice, relying on the place you reside and the plan you select.

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AT&T vs. Xfinity plans, pricing and speeds

You will discover an outline of AT&T Fiber and Xfinity web plans beneath. Out there Xfinity speeds, pricing and repair phrases can and do differ by area and the particular plan you select. I solely included plan particulars for AT&T Fiber as a result of in case your alternative comes all the way down to Xfinity and AT&T’s DSL or mounted wi-fi service, you need to go along with Xfinity.

Xfinity’s velocity tiers are pretty constant all through all service areas, however pricing might differ barely from one market to the following. For instance, the usual velocity for Xfinity Join is 150Mbps, however the beginning value can differ wherever from $20 to $30 per 30 days based mostly on the place you reside.

Charges on all plans, excluding the $300-per-month 10 gigabit plan, are set to extend after the primary yr or two of service, relying in your location and the plan you select. The precise improve will, once more, differ by location and the plan you select, nevertheless it’s attainable your month-to-month invoice may go up by $20 to $50 or extra as soon as the value assure expires. Service phrases additionally differ by location and plan as an information cap, tools charge (should you select to lease) and contract might apply.

In the meantime, AT&T Fiber plans, speeds and phrases are constant no matter what a part of the nation you reside in. The supplier’s 300, 500 and 1,000Mbps plans can be found in all service areas whereas many can even have the selection of two,000 and 5,000Mbps plans as properly. There isn’t any set value improve after 12 months.

AT&T plans do not include service contracts, however your invoice will go up after the promo interval when you’ve got DSL or mounted wi-fi. Not one of the plans will leap by greater than $15, although, so the rise is not as steep as you would possibly see with Xfinity.

Charges, information caps and different potential sticking factors

Each suppliers might tack on taxes and month-to-month charges every month, and in some instances, you will additionally have to handle an information cap.

AT&T vs. Xfinity added charges

First, the charges. Like most suppliers, AT&T and Xfinity will cost you a bit additional every month should you do not enroll in autopay or paperless billing, however these charges are straightforward sufficient to dodge. Simply, , enroll in autopay and paperless billing. Drawback solved.

The tools charges are one other story. With AT&T, you will not have to pay additional to make use of AT&T’s Wi-Fi gateway. That is included within the common month-to-month charge. With Comcast Xfinity, the associated fee to lease the xFi Gateway is $15 per 30 days, however it could be included at no additional cost along with your plan. You can too bypass the charge, if there’s one, through the use of your personal tools, supplied it is authorised to work with Xfinity, and also you’re OK with the truth that Comcast will not be capable to provide device-specific technical assist.

AT&T vs. Xfinity information caps

As for information caps, AT&T would not use them with any of its fiber plans, so we’ll give it some credit score. There may be, nonetheless, an information cap for AT&T’s nonfiber plans, which is why we mentioned just a bit little bit of credit score.

AT&T Web, the DSL aspect of the service, comes with an information cap of terabyte and a half of knowledge (1.5TB) in a given month of service. You will get charged $10 for each further 50GB of knowledge your property makes use of. That further cost will get capped at $100, so as soon as you’ve got eaten up at the very least 500GB of additional information, AT&T throws its arms up and says, “see you subsequent month.” Should you assume you want limitless information, you may improve your plan for an additional $30 per 30 days to sidestep the info cap altogether, and you may as well ditch the info cap by bundling dwelling web with different AT&T companies.

One other level of observe: The information cap with AT&T Mounted Wi-fi is way decrease, kicking in at 300GB. You will nonetheless get charged $10 for every further 50GB of knowledge you employ, however AT&T caps the cost at $200 as an alternative of $100. Be conscious of falling asleep throughout a Netflix binge, AT&T Mounted Wi-fi clients.

Xfinity, in the meantime, enforces an information cap of 1.25TB per 30 days, however some places and plans might don’t have any information cap in any respect. When you’ve got a cap, going over might value you $10 for each 50GB of extra information used, capped at $100.

In equity, 1.25TB is a number of information, nevertheless it’s not unreasonable to assume {that a} busy family would sometimes want extra. For instance, on my community, the place I do business from home, stream loads of films in 4K, and dwell with a roommate who’s on-line simply as a lot as I’m, we went via about 320GB of knowledge right here within the first 9 days of the month. That put us on tempo to make use of simply over 1TB by the top of the month.

Should you dwell with, say, two roommates — or with an entire household of web customers — then information caps like these could be one thing you’d need to keep away from should you may.

AT&T vs. Xfinity contracts

AT&T web service, from fiber to mounted wi-fi, doesn’t require a contract. Xfinity additionally doesn’t make you signal a contract, however choose plans might require a one- or two-year time period settlement in an effort to get the bottom pricing. Canceling or altering your service earlier than the time period settlement is up might lead to early termination charges and dropping the decrease introductory fee on service.

AT&T vs. Xfinity set up prices

AT&T prices $99 for skilled, in-home set up, however self-installation kits can be found in some instances, too. Verify with the corporate to see if that is an possibility for you. If not, asking the salesperson if they’re going to waive the set up charge might be well worth the try, as AT&T usually waives it throughout seasonal promos.

With Xfinity, skilled set up prices much less at $40, and you do not have to “qualify” for the self-installation possibility such as you do with AT&T. Level Comcast.

AT&T vs. Xfinity protection in contrast

A product of the nation’s largest cable supplier, Xfinity Web, is out there in choose areas throughout 39 states and Washington, DC, masking about one-third of all the inhabitants of the US. Most of that protection is cable web, however Xfinity has a small fiber community.

Areas the place Xfinity’s fiber web service is out there primarily embrace components Indiana, Illinois and Michigan, although components of Florida, Georgia and Tennessee could also be serviceable for fiber as properly.

As for AT&T, the telecom firm affords dwelling web plans in 21 states, masking a lot of the South, Midwest, and West Coast. Each suppliers could also be obtainable at your tackle in some components of the nation, together with Atlanta, Chicago, Detroit, Houston, Memphis, Miami and San Francisco.

AT&T pegs the variety of households with entry to fiber at roughly 21 million, spanning over 100 metro areas. The corporate plans to develop fiber entry to hundreds of thousands extra houses by the top of 2025, together with the rollout of its multigigabit plans.

For the remainder, there’s AT&T Web Air and AT&T Mounted Wi-fi, which use a satellite tv for pc mounted at your property to obtain a wi-fi sign, and AT&T Web, which makes use of DSL copper cable connections together with the corporate’s fiber infrastructure to ship service to folks’s houses, albeit it at a lot slower speeds.

AT&T vs. Xfinity buyer satisfaction scores

Everybody likes to hate their web supplier, so it is no shock that buyer satisfaction scores for the ISP trade aren’t something spectacular. Nonetheless, AT&T and Comcast Xfinity are comparatively robust performers right here. Every completed with an above-average rating from the American Buyer Satisfaction Index in 2023, ok to position each among the many prime 4 of all ISPs surveyed.

In the meantime, AT&T grabbed the highest spot within the North-Central and West areas, and second within the South (the place Google Fiber scored highest) in the newest J.D. Energy US Residential Web Service Supplier Satisfaction Examine for 2023. Xfinity buyer satisfaction was beneath AT&T in every of these three areas, however nonetheless comfortably above the regional averages.

AT&T vs. Xfinity recap

In case your choices are AT&T Web (the copper-based, DSL-related service) or AT&T’s mounted wi-fi service and Xfinity, the latter would be the most suitable option for velocity, worth, reliability, and so forth., almost each time. Then again, in case your tackle is serviceable for AT&T Fiber and Xfinity, you are more likely to get a greater worth with extra favorable service phrases from AT&T Fiber than Xfinity. Given the selection of the 2, Xfinity stands out for its broad availability and low introductory pricing, however AT&T Fiber has the benefit in just about each different class.

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