Making a tech resolution to supply the perfect outcomes for corporations usually entails utilizing the obtainable integrations to extend performance. These occupied with getting a software program resolution from Acronis might be comfortable to know that there’s a full assortment of integrations to think about. This overview will make it simpler to check them.
What’s Acronis?
Acronis Cyber Defend Cloud focuses on endpoint administration, knowledge backup and cybersecurity options for companies and people. Lots of the firm’s business-oriented wants goal particular choices, similar to patch administration, IT catastrophe restoration and safety for collaborative work environments.
SEE: Hiring equipment: Cybersecurity Engineer (TechRepublic Premium)
High Acronis integrations
Selecting the suitable integrations after organising an Acronis resolution makes utilizing a few of the prime well-known merchandise from third-party suppliers simpler. Listed below are seven of the perfect integrations to think about.
ConnectWise Handle
An individual’s expertise with an organization’s customer support workforce can form their impressions of all future interactions. Sadly, there’s plenty of room for enchancment inside many customer support departments.
A 2021 examine discovered that 45% of respondents had irritating interactions with representatives. Moreover, 30% of individuals needed to contact customer support groups extra usually in 2021. The survey indicated that greater than half of representatives thought-about leaving their jobs, placing further strain on those that keep.
Nonetheless, automation can alleviate many of those points. ConnectWise Handle is an expert providers automation firm that has a helpful Acronis integration to help in administrative and tech assist duties associated to ConnectWise Handle subscription plans.
The mixing’s ticketing and alerting options enhance the monitoring administration of shoppers’ points, making it simpler for assist groups to resolve them rapidly and totally. There’s additionally an automatic billing administration system that works whether or not prospects go for pay as you go or pay-as-you-go plans.
Matrix42
When individuals evaluate integrations, they usually prioritize the options that permit them deal with a number of wants inside one software. Matrix42 improves the workflows of cybersecurity professionals tasked with the mass deployment and administration of Acronis Cyber Defend Cloud on prospects’ machines. The mixing additionally permits the monitoring and configuration of all relevant cyber safety plans inside one interface.
This integration helps remotely putting in cybersecurity safety machines working macOS, Home windows and Linux. Plus, as soon as the shoppers’ machines have the mandatory safeguards, this integration permits remotely verifying that antivirus and anti-malware scans, backups and vulnerability assessments happen on time.
A local Matrix42 ticketing function streamlines assist ticket administration, too. Individuals can choose which alerts get escalated to tickets with one click on. It’s additionally potential to alter ticket precedence settings in keeping with urgency and categorize each, so it finally ends up with the particular person finest in a position to deal with the matter.
RackNap Automation Platform
Automation is usually the lacking ingredient that lets cybersecurity groups optimize their processes, stop errors and obtain different advantages that preserve their corporations aggressive. This RackNap integration helps individuals who need to supply the Acronis Cyber Defend Cloud to prospects as distributors. Its automated options assist individuals present top-notch service whereas pursuing the scalability wanted to stay worthwhile.
The software lets customers routinely create subscription plans for service suppliers, minimizing the time required for patrons to start out utilizing the product. There are additionally choices that enable providing trial and ramp-up durations. That flexibility makes it simpler to fulfill prospects’ expectations and earn their long-term belief.
The individuals utilizing this integration can enable service suppliers to view real-time utilization statistics and the related prices. Offering that comfort ends in the transparency that may flip new service suppliers into long-term, loyal prospects. APIs may also routinely sync billing knowledge by pulling it immediately from the Acronis portal; this integration function eliminates the necessity for handbook, and doubtlessly error-prone, processes.
Backup Radar
Backup Radar is a feature-rich and user-friendly end-to-end automation resolution that gives higher visibility throughout all backup platforms whereas minimizing knowledge loss. This integration units up in minutes, solely requiring an individual to enter their API credentials inside the Backup Radar platform. After that, they’ll benefit from the comfort of real-time monitoring.
The mixing additionally syncs alerts inside the Acronis and Backup Radar platforms. Then, individuals can examine points and resolve them quicker with out switching between instruments. Plus, since this integration exhibits all the small print of backed up knowledge in a single place, it’s simpler for individuals to trace progress and increase their productiveness.
Managing tickets turns into easier with this integration, too. Customers can create teams of them that make sense for his or her workflows and present processes, similar to by categorizing them in keeping with firm names or gadgets. It’s additionally potential to replace tickets as progress happens, together with routinely closing them as soon as resolutions occur.
When it’s time to create experiences for inner or buyer use, this integration makes that straightforward, too. It permits sending automated or scheduled teams as wanted.
Splashtop
Splashtop’s software program merchandise enable IT departments, tech assist and different groups to remotely entry shoppers’ and coworkers’ gadgets with a view to rapidly resolve issues. These distant connections can go away the gadgets weak to cybersecurity dangers, which is why Splashtop’s integration with Acronis provides worth for a lot of customers.
Whether or not corporations wish to assist a hybrid or full distant workforce inside their very own firm, or making an attempt to assist exterior prospects all over the world, the Splashtop-Acronis integration will enable your workforce to supply safe distant help. The mixing permits customers to soundly take full benefit of Splashtop’s slate of options, which embody share technician desktop, distant reboot, file switch and assist chat.
Splashtop could be built-in with Acronis utilizing the straightforward contact of a button, permitting your workforce to supply safe but distant tech assist in simply minutes. From there, beginning a distant desktop session on a managed machine is a straightforward process: All of the person must do is click on on the machine, then search the record of distant entry instruments till they discover Splashtop. They are going to be routinely transferred to the Splashtop utility as soon as the distant session is began.
Datto RMM
Datto RMM helps customers scale back the complexity of remotely monitoring and managing their buyer environments by centralizing it multi function place. With the seamless Acronis integration, customers can navigate the identical Datto dashboard they’re aware of whereas experiencing the extra advantages of Acronis’ cybersecurity.
The mixing lets customers assign cybersecurity safety plans to a number of shoppers without delay, making it straightforward to customise the plans on a person degree and to get a number of shoppers arrange without delay. The mixing additionally leverages Datto RMM’s current monitoring instruments to trace scans, backups, patching and extra. It additionally permits for the automation of routine safety duties, similar to scheduling backups and producing knowledge safety maps.
Autotask PSA
The Acronis integration doesn’t cease there: It’s additionally suitable with one other Datto product, Autotask PSA, which many Datto RMM shoppers already use because the two providers work so nicely collectively. Autotask PSA lets Datto customers streamline administration work, particularly billing shoppers. With the Autotask PSA-Acronis integration, your workforce can safely allow automated ticket creation and processing and securely velocity up the fee cycle whereas decreasing rote work.
High Acronis options
Google Workspace
Tens of millions of companies all over the world use Google’s merchandise to maintain workforces productive; nonetheless, there’s a widespread false impression that doing so doesn’t require having an information backup technique.
Acronis Cyber Defend Cloud for Google Workspace options cloud-to-cloud knowledge backup and restoration providers to guard data saved in Google’s merchandise, together with Gmail, Drive and Calendar. A granular restore function means it solely takes seconds to get better essential knowledge. Individuals may also use the metadata and full-text search capabilities to search out and restore items of knowledge quicker.
An auto-discovery function may also detect when new individuals inside the workforce begin utilizing Google Workspace or create Crew Drives. It maintains higher visibility, which is essential for tighter cybersecurity. Individuals may also do on-demand backups or schedule them for much more comfort with much less oversight.
Zoom
When the COVID-19 pandemic prompted main worldwide disruptions, individuals at workplaces in all places flocked to Zoom to maintain collaborating regardless of bodily distance. The software program actually has its advantages, however it comes with safety dangers, too.
Safety researchers recommended the software’s cloud assembly function may share knowledge with individuals not on a Zoom name. The Zoom app additionally supplied knowledge to Fb, and there have been ongoing points with so-called Zoom-bombing, the place unauthorized assembly attendees wreak havoc.
Even the perfect Acronis integrations can’t stop all of the dangers related to on-line video conferences, however they’ll scale back them. Acronis Cyber Defend Cloud integration with Zoom prevents points like session ID theft and stops individuals from utilizing Zoom with outdated software program.
It additionally blocks third-party functions, code injection and redirection-related assaults. A behavioral engine part permits individuals to set guidelines that forbid individuals from utilizing a compromised machine to remotely management what occurs in a Zoom assembly.
Contemplating these prime Acronis integrations and options
When Acronis or some other platform, it’s comprehensible to analysis integration capabilities to see whether or not a product they’re contemplating hyperlinks with others they already use. These Acronis options and integrations make it straightforward to increase how sure platforms operate to supply extra advantages from merchandise customers at the moment use and revel in.
It could take a short time to discover ways to take advantage of these integrations after selecting some to attempt. Even so, higher productiveness is feasible when utilizing these prime Acronis integrations and options for workflows. As well as, utilizing this record to check a few of the choices additionally helps higher choice making.
Editor’s notice: This text was up to date by Kara Sherrer.