C. Scott Brown / Android Authority
TL;DR
- Google’s Nest Hub and Audio have stopped responding to fundamental instructions for a lot of customers.
- The problem began a number of days in the past and continues to be ongoing.
- Easy issues just like the climate or time make Assistant spin and cargo indefinitely, with out offering any reply.
I returned from my Christmas trip a number of days in the past to search out that my Google good audio system and shows have determined to utterly ignore me. I used to be asking a easy query, “Hey Google, what’s the climate?” — the identical query I’ve requested numerous instances earlier than, however all I acquired was the animation loading for a number of minutes and no reply.
At first, I assumed it was a geolocation concern, however the climate was displaying up precisely on my Nest Hub’s show and giving me all the main points if I manually clicked on it. It was simply bugging out with voice instructions.
Understanding that my Google audio system have determined to be contrarian to me just lately (possibly as a result of I’m utilizing Gemini on my telephone?), I advised my husband to attempt it. He acquired the identical countless loading animation. We repeated this on our second-gen Nest Hub and two Nest Audios to no avail. The Pixel Pill appeared hit-and-miss. We disconnected all of them from energy, rebooted our router, replugged them, and linked them once more to no avail. We tried altering the Assistant voice, too, enabling and disabling a number of languages, nonetheless to no avail. I recorded the video under to point out you the issue in motion.
I additionally tried different voice instructions. Turning off the lights or beginning the vacuum work, so do many good residence controls. Enjoying music additionally works. Setting timers is hit-and-miss. A number of customers are complaining about this very same concern on Google’s Assist boards, and so they’re saying it’s additionally occurring on the Nest Hub Max in addition to the first-gen Google House and Google House Mini. Some have utterly reset their audio system to see if that may repair the issue, however it hasn’t.
Like all of those studies, it’s very fundamental instructions which might be tripping my audio system. “What’s the climate?” or “What time is it?” make the Nest Hub and Audio go utterly dumb. As if the audio system are negotiating with one another and making an attempt to see which one ought to reply to me and failing to search out the suitable one. Most instances, it’s my telephone close by that solutions me first. This used to occur once I was on a shitty 2Mbps connection greater than three years in the past, however it has by no means occurred on my 600Mbps+ connection since then.
Are you dealing with this similar concern? Let me know within the feedback, please. I’ve reached out to Google to ask for remark, and can replace this text if I hear again.
