Replace July 28: Apple says the problem is now resolved. You may activate Personal Relay. In case you’re nonetheless seeing Mail picture errors, give up the app and relaunch it.
In case you’ve opened your Mail app this week in your iPhone or Mac and had a difficulty loading pictures, it’s not your community. And it’s seemingly associated to a characteristic you won’t even be utilizing.
In keeping with Apple’s System Standing web page, there is a matter with iCloud Personal Relay this week. iCloud Personal Relay acts one thing like a VPN to maintain your DNS information and IP tackle hidden utilizing a “single, safe connection to keep up privateness and efficiency.” When that connection will get disrupted, there might be issues.
Since Thursday, Apple has reported an ongoing Personal Relay outage affecting “some” iCloud+ customers. which may have an effect on the expertise inside apps that use iCloud+, together with Safari and Mail. On this case, the problems seem like manifesting as an error message that seems when new Mail messages arrive: “Your community settings stop content material from loading privately.” Primarily based on the timing, it seems associated to the Personal Relay subject, which is stopping pictures from loading as a safety measure.
On this case, “community settings” doesn’t consult with your property Wi-Fi or wi-fi connection, however quite the Personal Relay mechanism. So long as the issue persists, the message will seem, and Apple doesn’t provide any timeframe for when it will likely be mounted. Within the meantime, you may have two choices:
- Click on the Load Content material button below the error message when you want to see a picture in an e-mail.
- Flip off iCloud Personal Relay in Settings > Apple ID > iCloud > iCloud Personal Relay.
Nonetheless, some iCloud+ customers are nonetheless seeing the error message regardless of having iCloud Personal Relay turned off on their account, so the problem seems to be affecting iCloud+ accounts that aren’t utilizing the characteristic. Apple hasn’t up to date its standing web page for the reason that subject was confirmed at 2:34 p.m. PT Thursday, so it’s unclear how widespread the problem is or when it is perhaps restored.
