Apple has introduced a service program for a rear digital camera subject that impacts some iPhone 14 Plus items that have been manufactured over a 12-month-period. The Cupertino firm has introduced that affected units shall be eligible for servicing at authorised Apple service suppliers at no extra value, and prospects can confirm whether or not their handset is impacted by offering the corporate with their serial quantity. In the meantime, customers who’ve already paid for repairs to the rear digital camera on the iPhone 14 Plus can contact Apple for a refund.
Apple Presents iPhone 14 Plus Service Program for Rear Digital camera Challenge
A assist web page arrange by the corporate states that it found a “very small proportion” of iPhone 14 Plus items are affected by a difficulty the place the rear digital camera doesn’t present a preview. iPhone 14 Plus items that have been produced between April 10, 2023 and April 28, 2024 may very well be impacted, in keeping with Apple.
iPhone 14 Plus homeowners can enter their serial quantity on the corporate’s assist web page to test whether or not their smartphone is affected by the problem and eligible without cost servicing at no cost. Apple says that the service program will cowl an affected unit for 3 years after it was first bought.
Tips on how to Test Eligibility for Apple’s iPhone 14 Plus Service Program
So as to discover the serial quantity on the iPhone 14 Plus, customers can open the Settings app and faucet on Normal > About. Lengthy urgent on Serial Quantity on this display will show a Copy shortcut, permitting customers to stick the textual content within the subject on Apple’s assist web page for the iPhone 14 Plus Service Program.
Apple’s assist doc states that some prospects who’ve iPhone 14 Plus items with harm that forestalls the rear digital camera service — resembling a damaged rear glass panel — might want to resolve these points first. In contrast to the free service program, Apple says it is going to cost prospects for these extra repairs.
Prospects who’ve already paid for to service their iPhone 14 Plus rear digital camera may also contact Apple for a refund, in keeping with the corporate’s web site. Devices 360 was capable of confirm that an iPhone 14 Plus bought in December 2023 was not within the affected serial quantity vary.
