Hundreds of AT&T subscribers throughout the US are experiencing an hours-long community outage Tuesday that’s reportedly stopping them from putting or receiving calls, sending texts, or accessing the web on their iPhones.
iPhone customers started flooding AT&T’s Assist channel on X (previously Twitter) and Downdetector round 2 p.m. PT with complaints of being locked in Emergency SOS through Satellite tv for pc mode. Every time iPhone customers haven’t got mobile service or Wi-Fi, they will see an SOS within the nook of their iPhone, indicating that they will use Emergency SOS through Satellite tv for pc to get emergency assist.
Learn extra: If Your iPhone Is Caught in SOS Mode, Here is What You Ought to Do
AT&T blamed the outage on a software program difficulty and stated it’s engaged on an answer.
“We’re working to handle a software program difficulty which will have an effect on the power of a restricted variety of our prospects to connect with our wi-fi community,” AT&T stated in an announcement. “Conserving our prospects linked is our highest precedence, so we respect their endurance as we work to resolve this difficulty.”
The SOS mode is a characteristic that Apple unveiled in 2022 that enables customers to get in touch with emergency companies and share their location with them, even when they do not have mobile community service. Emergency SOS through Satellite tv for pc, which is obtainable on iPhone 14 and newer telephones, has been essential for serving to folks stranded attain emergency companies with no cellphone sign. Final 12 months, it helped a pair trapped of their automotive in the course of the wildfires in Maui.
Apple did not instantly reply to a request for remark.
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