PlayStation Stars has been down for practically two weeks now, with members of the rewards program struggling to get a uniform reply from PlayStation Assist brokers. Sony‘s assist employees is notorious for his or her lack of awareness, however within the absence of an official assertion, gamers haven’t any possibility however to contact the helpline.
Sony has solely acknowledged that PlayStation Stars is down
Days after the rewards program went offline, Sony acknowledged that PS Stars is “presently experiencing points.” “Our engineers are conscious of the difficulty and are engaged on an answer,” reads a message on PlayStation’s web site in addition to the PS App.
Apparently, the PS App was just lately up to date and obtained a brand new animation for PS Stars, however clicking it results in the message above. There’s no ETA for a repair.
Over on Reddit, gamers have been posting screenshots of their chats with Sony’s assist brokers. Whereas some gamers have been reassured that their reward factors will stay intact and they’re going to obtain factors for his or her purchases throughout the outage, others have been advised to attend for this system to return on-line in the event that they wish to obtain factors.
In different phrases, no person actually is aware of what’s happening with PS Stars and whether or not there might be any compensation for this outage or not.
