Kaitlyn Cimino / Android Authority
TL;DR
- Some Google Fi subscribers are reporting additional prices after benefiting from a Pixel Watch 3 LTE promotion.
- The promo provided $350 in invoice credit over 24 months, whereas those that determined to purchase the watch outright would get a $150 low cost too.
Google Fi provided an attractive Pixel Watch 3 LTE promotion final month, permitting you to get the watch virtually without spending a dime. Sadly, it feels like some subscribers are seeing sudden prices on their accounts.
A number of customers on the Google Fi subreddit have reported seeing additional prices on their accounts after benefiting from the Pixel Watch 3 deal. This promotion permits you to purchase the watch outright for $150 off after which get $350 again in invoice credit over 24 months. Customers might additionally go for gadget financing and successfully get the gadget without spending a dime (excluding tax at checkout) as they’d get $350 in invoice credit over the 24-month cost interval.
“I had ordered two Pixel Watch 3s final month as a part of the promo. I’ve two strains and selected the finance choice every time for the watch. I made positive every time earlier than that the watch promo wouldn’t add an elevated cost to my month-to-month invoice. The watches had been each activated,” defined Redditor stephenstirling, including that they had been then shocked to see a $27.08 gadget cost payment on their invoice.
What may very well be the difficulty with this Pixel Watch 3 promo?
Just a few different customers additionally confirmed that they’re additionally seeing additional prices regardless of benefiting from the promotion. Oddly sufficient, Google Fi’s buyer help has apparently advised a number of customers that they should stay energetic on the service for 120 days to qualify for the low cost. However the deal’s phrases word that this 120-day wait solely applies to the $150 low cost in the event you purchased the watch outright, and customers have a difficulty with the month-to-month charges/invoice credit.
Redditor AlgaeMysterious9979 additionally chimed in with some troubleshooting recommendation for affected customers, asking them to go to fi.google.com/account:
Be sure you can see your watch listed underneath “Gadgets” and that it’s marked as “Energetic.” If not, it means you both activated your watch utilizing the fallacious account, or it’s not linked to your Fi account for some cause.
The Redditor famous that subscribers ought to’ve acquired an e-mail after activating their Pixel Watch 3. This e-mail confirms $12.50 in invoice credit for the subsequent 24 months. For what it’s value, one person within the thread famous that they adopted an official e-mail to activate the promotion however that this resulted within the deal being activated on “some free Fi account not tied to mine.”
We’ve requested Google representatives for a press release on the matter and can replace the article accordingly. We hope affected customers are in a position to get these additional prices sorted out.
