Introducing Help Digital Agent
Help Digital Agent is an AI-powered characteristic constructed to assist Xbox gamers extra effectively resolve their support-related gaming points, and it’s rolling out to pick out Xbox Insiders on assist.xbox.com at this time. Help Digital Agent can rapidly entry data from assist.xbox.com to reply questions related to Xbox console and sport assist points. Xbox Insiders positioned in america and with English chosen as their most well-liked language can start previewing the Help Digital Agent at this time by visiting assist.xbox.com whereas signed into an account that’s registered with the Xbox Insider Program.
We worth the suggestions from Xbox Insiders for this preview expertise and any suggestions obtained will probably be used to enhance the Help Digital Agent. As you work together with the Help Digital Agent, you may present suggestions by way of the “thumbs up” or “thumbs down” button on every of the responses or present suggestions immediately by way of the “Give suggestions” button on the backside of the web page.
The best way to Use Help Digital Agent
Beginning at this time, Xbox Insiders will see the Help Digital Agent on the “Contact us” web page on assist.xbox.com. Register with the identical account you registered with the Xbox Insider Program, then you definitely’ll see a brand new choice to ask our new Help Digital Agent a query.
When you click on on “Ask a query,” you will note the Help Digital Agent launch in a brand new browser window. You’ll be able to ask the agent questions by way of textual content or voice, and it’ll reply with related data from assist.xbox.com. If the Help Digital Agent can’t resolve the problem, you may request to talk with a stay assist agent so long as it’s inside Xbox Help’s regular hours of operation.
Throughout this preview, you may also customise your assist expertise by clicking on the ellipsis menu icon and selecting between two totally different Help Digital Brokers.
The best way to Get Xbox Insider Help and Share Your Suggestions
In case you’re an Xbox Insider on the lookout for assist, please be part of our group on the Xbox Insider subreddit. Official Xbox employees, moderators, and fellow Xbox Insiders are there to assist. We suggest including to threads with the identical subject earlier than posting a model new one. This helps us assist you the very best we will! Additionally, you may present direct suggestions to Workforce Xbox by following the steps right here below the “Report an issue on-line” part.
In case you aren’t a part of the Xbox Insider Program but and need to assist create the way forward for Xbox and get early entry to new options, be part of the Program at this time by downloading the Xbox Insider Hub for Xbox Sequence X|S & Xbox One or Home windows PC.
For extra data on the Xbox Insider Program, observe us on Twitter at @XboxInsider.
