Tech Workforce / Android Authority
TL;DR
- Spotify Premium subscribers just lately reported seeing surprising advertisements whereas utilizing the service.
- Two days in the past, Spotify acknowledged the problem, calling it a bug and never an intentional change.
- In the present day, the corporate introduced that the problem has been mounted, restoring the ad-free expertise for Premium customers.
Spotify Premium customers can breathe a sigh of reduction — an surprising advert bug that crept into their often ad-free listening expertise seems to have been squashed. A number of days in the past, Spotify customers on Android, iOS, and the online began noticing advertisements popping up, prompting a wave of suggestions throughout Spotify’s official neighborhood discussion board. Spotify swiftly acknowledged that Premium customers weren’t speculated to be getting advertisements whereas streaming music, calling it a bug relatively than an intentional change.
In the present day, Spotify has provided an replace confirming the problem’s decision. In a press release on its neighborhood discussion board, the corporate wrote:
Hey everybody,
Thanks for the persistence whereas this was being investigated! We now have excellent news from our groups – a repair for the cases the place Premium customers observed advertisements when listening to music has been deployed and it’s best to discover a distinction immediately. It’s price retaining in thoughts, nonetheless, that it’s anticipated that each free & Premium customers should still see advertisements when listening to podcasts.
Cheers!
This isn’t the primary time Spotify Premium customers have encountered advertisements. Through the years, there have been scattered studies of comparable points, however this latest glitch seems to have been probably the most widespread.
To handle the issue, Spotify had requested affected customers to offer detailed data, together with their system mannequin, OS model, app model (for non-web customers), the kind of advert they encountered, and any troubleshooting steps that they had tried. The corporate even requested movies of the problem, if doable, to assist pinpoint the trigger.
Fortunately, the repair appears to have rolled out swiftly, and customers ought to not see advertisements interrupting their music. For those who had been one of many affected Premium subscribers, tell us if the problem has been resolved for you — or when you’re nonetheless getting any surprising advertisements.
